Updated November 3, 2026 · Reviewed by an experienced Uniform cleaning professional before publication
| Ask | Why it matters |
|---|---|
| Will I get a written, room-by-room scope? | It's the only way to know what each visit includes. |
| Who employs or manages the cleaners? | You should know who's responsible for the people in your home. |
| Are cleaners background-checked? | They're in your home, often when you're not. |
| Can I see your insurance certificate? | Ask for it, rather than relying on the word "insured." |
| Who brings supplies, and what do you use? | Some surfaces need specific products. |
| How are keys, codes and alarms handled? | There should be a written protocol. |
| What happens if something is damaged or missed? | Know the reporting and make-it-right process. |
| How do rescheduling and cancellations work? | Avoid surprise fees. |
| How do I raise a complaint? | There should be someone above the cleaner to call. |
Florida doesn't issue a state license for residential cleaning, so be wary of "licensed" claims. You can check that a company is registered on Florida Division of Corporations (Sunbiz) and holds a local business tax receipt through the Collier County Tax Collector (local business tax). Ask Uniform the same questions; our answers are on our standard.